Privacy Policy
Premium Pump Services – Privacy Policy
Effective Date: July 1, 2025
Premium Pump Services (“PPS”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, or services (collectively, the “Services”). By accessing or using our Services, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our Services:
a. Personal Information
- Name, phone number, email address
- Billing and payment information
- Vehicle information (make, model, license plate, VIN, fuel type)
- Location data (for service coordination)
b. Service Data
- Appointment history
- Service records (e.g., tire pressure, battery health)
- Communication preferences
c. Device & Usage Information
- IP address
- Browser type, device type, operating system
- App usage metrics and logs
2. How We Use Your Information
We use your information to:
- Deliver and manage scheduled services
- Communicate service updates, reminders, and alerts
- Provide digital records and account access
- Process payments and manage subscriptions
- Improve service quality and customer support
- Conduct analytics and service optimization
- Ensure safety and compliance with our terms
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share limited information with:
- Payment processors for billing transactions
- Customer support platforms for managing service requests
- Authorized service providers who help us deliver core functions (under strict confidentiality agreements)
- Law enforcement or regulatory authorities when legally required
We do not share your data with advertisers or marketing companies.
4. Data Storage & Security
We implement industry-standard security measures to protect your personal data, including encryption, access controls, and secure storage. While no system is 100% secure, we take all reasonable precautions to prevent unauthorized access, loss, or misuse of your data.
5. Your Rights & Choices
You may:
- View or update your account information at any time
- Request a copy of the data we store about you
- Opt out of promotional communications (service alerts will still be sent)
- Request data deletion (subject to service or legal obligations)
To exercise these rights, contact us at support@premiumpumpservices.com.
6. Cookies and Tracking
Our website and app may use cookies and similar technologies to improve functionality and analyze performance. You may adjust your browser settings to disable cookies, but doing so may affect your ability to use parts of our Services.
7. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware that we have done so, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and notify you via app alert, email, or our website. Continued use of our Services indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Premium Pump Services
Email: support@premiumpumpservices.com
Phone: (555) 123-4567
Website: www.premiumpumpservices.com