Explore Our Talented Team
Tracie Reed
Leadership Creator | Innovator
Tracie Reed embodies the spirit of innovation and leadership at PPS. As a visionary in her field, Tracie has consistently driven creative solutions that redefine what it means to deliver exceptional service. With a passion for excellence and a knack for turning ideas into reality, she plays a pivotal role in shaping the future of PPS.As a cornerstone of the PPS team, Tracie oversees strategic development and fosters a culture of collaboration and progress. Her innovative mindset and dedication to customer satisfaction ensure PPS stays at the forefront of full-service solutions.
Expertise:
Strategic Leadership
Creative Problem-Solving
Team Building
Innovation in Customer Experience
Fun Facts About Tracie:
Favorite Hobby: Playing with her dogs
Go-To Productivity Hack: Coffee—always coffee!
Biggest Inspiration: Innovation, the endless pursuit of better solutions
Mike Malone
Customer Care Specialist
Mike Malone is the heart of PPS’s customer success, ensuring that each customer experience is seamless, satisfying, and solution-oriented. With a passion for client care and a problem-solving mindset, Mike works tirelessly to ensure customers receive top-tier support and value from PPS’s services. His dedication to building lasting relationships makes him an integral part of the team. Mike is responsible for managing customer relationships and ensuring customer satisfaction. He leads efforts to provide ongoing support, addressing client concerns and helping to improve the overall customer experience, making sure every interaction reflects the values of PPS.
Expertise:
Customer Relationship Management
Client Support & Retention
Service Optimization
Problem Solving & Issue Resolution
Fun Facts About Mike:
Favorite Hobby: Playing sports and staying active with outdoor adventures.
Go-To Productivity Hack: Making detailed to-do lists and prioritizing the most important tasks first.
Biggest Inspiration: Helping customers succeed and achieve their goals.
Eric Boston
Technical Specialist
Eric Boston is the driving force behind technological excellence at PPS. With a deep passion for innovation and a hands-on approach to problem-solving, Eric ensures that PPS remains at the cutting edge of technology, delivering seamless solutions to customers and the team alike.Eric leads the charge in implementing and maintaining the advanced technologies that power PPS’s services. From ensuring smooth operations to innovating new solutions, Eric’s expertise shapes the tech foundation of PPS.
Expertise:
Advanced System Troubleshooting
Technology Integration
Continuous Process Improvement
Innovation in Tech-Driven Services
Fun Facts About Eric:
Favorite Hobby: Breaking and fixing electronics—it’s all part of the process!
Go-To Productivity Hack: Riding his motorcycle to clear his mind and fuel his creativity.
Biggest Inspiration: Technology—the limitless possibilities it offers to improve the world.
Vivian Turner
Sales Strategist | Master Negotiator
Vivian Turner brings a wealth of expertise and a dynamic approach to driving sales success at PPS. Her sharp instincts and passion for building strong client relationships make her an invaluable member of the team. With a flair for creative problem-solving and a knack for closing deals, Vivian is always focused on achieving results while delivering exceptional value to customers. Vivian oversees sales strategy and client engagement, ensuring PPS’s offerings meet the needs of a diverse customer base. Her innovative tactics and commitment to customer satisfaction play a key role in the company’s growth and success.Expertise:
Sales Strategy Development
Client Relationship Management
Negotiation and Deal-Making
Market Analysis
Fun Facts About Vivian:
Favorite Hobby: Cooking—crafting delicious meals is her creative outlet.
Go-To Productivity Hack: Playing the piano to reset and refocus.
Biggest Inspiration: Negotiating—the art of finding win-win solutions.
Kelly Smith
Accountant / Bookkeeper
Kelly Smith brings a meticulous eye for detail and a strong financial acumen to PPS. With years of experience in accounting and financial management, Kelly ensures that PPS’s financial operations run smoothly, helping the company make informed decisions and maintain a solid fiscal foundation. Her commitment to accuracy and efficiency is crucial in supporting PPS’s growth and success. Kelly manages all financial processes at PPS, including budgeting, forecasting, and financial reporting. She plays an essential role in maintaining financial health, ensuring that the company operates efficiently and profitably.Expertise:
Financial Reporting & AnalysisBudgeting & Forecasting
Tax Preparation & Compliance
Cash Flow Management
Fun Facts About Kelly:
Favorite Hobby: Gardening—she loves cultivating both plants and new ideas.
Go-To Productivity Hack:
Listening to music to stay focused during tasks.
Biggest Inspiration: Financial literacy—helping others understand and manage their finances is a driving force.
Christina Berry
Human Resources Specialist
Christina Berry is dedicated to fostering a thriving, people-first culture at PPS. With expertise in talent development, employee engagement, and HR policy innovation, she ensures teams are empowered to excel and grow. Christina’s strategic approach to organizational development drives collaboration, inclusivity, and continuous improvement, aligning perfectly with PPS’s mission of excellence.Expertise:
Talent Development and TrainingEmployee Engagement
Organizational Growth Strategies HR Policy Innovation
Fun Facts About Christina
Favorite Hobby: Outings with family
Go-To Productivity Hack: EAT! Biggest Inspiration: Business Professional Development